What is aflas

Large volume of customer satisfaction relative to company size. Offers coverage through employers and to individuals. Offers a One Day Pay promise for certain individual claims. Informative website that includes option to be matched to an agent. Aflac Cons: Some coverage is only available through employers. Only offers supplemental coverage. Certain coverages not available nationwide. Not BBB accredited. Carrier has had complaints filed against them through the BBB in the past three years.

Using our insurance company directory can help you find the best insurance companies that specialize in your specific coverage needs. The company directory can also help you get connected to an agent near you. The carrier is most well known for offering payroll deduction coverage in the form of cash benefits when an employee suffers a covered illness or workplace accident. The carrier provides coverage in both the US and Japan. The carrier's workforce is nearly 12, strong. Their official website states that they currently serve more than 50 million policyholders.

Established in , AM Best is one of the oldest rating companies in the world. Though Aflac does not readily provide information about any specific discounts offered, there are several discounts and ways to save money on premiums that are commonly offered to customers who purchase coverages that they offer.

These discounts and premium-saving hacks can include:. An independent insurance agent can help you find out for certain which specific discounts are available through Aflac, in order to help you get the most bang for your buck out of your coverage. Aflac allows customers to handle customer service issues and file claims online or over the phone. The following customer service options are provided by the carrier:. Independent insurance agents are available to handle claims and insurance concerns for you, which allows for much easier and smoother customer service.

Aflac offers its customers an extremely fast turnaround when it comes to claims processing through their One Day Pay service. If customers submit their claim online by 3 p. Monday to Friday, Aflac promises to process the claim that same day. The carrier notes that all required documentation must be submitted along with the claim in order to ensure this processing time.

However, the One Day Pay option is only available for individuals, not employers. Aflac offers a toll-free phone line for prospective and current customers to reach them at slightly restricted hours Monday to Friday, as well as email, fax, and mail options.

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